RestroCash (“we”, “our”, “us”) is committed to protecting the privacy of all users (“you”, “your”) who use our products, services, websites, and applications. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use RestroCash.

By accessing or using RestroCash, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following personal data when you create an account or interact with our system:

1. Full name
2. Email address
3. Phone number
4. Business/restaurant name
5. Address and location
6. Billing and payment details
7. Login credentials

1.2 Business & Operational Information

RestroCash collects operational data required to run your business effectively:

1. Menu items, recipes, and pricing
2. Sales and billing data
3. Purchase and supplier details
4. Inventory and stock data
5. Table and KOT operations
6. Staff details and roles
7. Customer information (name, phone, order history)

1.3 Device & Usage Information

When you use our platform, we automatically collect:

1. Device details (OS, browser, model)
2. IP address & location
3. Access logs
4. Clickstream and usage behavior
5. Cookies and tracking data

2. How We Use Your Information

We use collected information to:

1. Provide and operate RestroCash services
2. Process orders, billing, payments, and reports
3. Improve performance, usability, and features
4. Manage your account and user authentication
5. Ensure system security and fraud protection
6. Offer customer support
7. Send product updates, notifications, or marketing (with consent)
8. Analyze data for insights and system optimisation

3. Sharing and Disclosure

We do not sell your data to third parties.

However, we may share information with:

3.1 Service Providers

Trusted third parties who help us deliver services:

1. Cloud hosting providers
2. Payment gateways
3. SMS/Email API providers
4. Analytics tools

These partners are bound by confidentiality agreements.

3.2 Legal Requirements

We may disclose information if:

1. Required by law
2. Needed to protect our legal rights
3. Necessary to investigate fraud or misuse

4. Data Storage and Security

We implement industry-standard security measures:

1. Encrypted data transmission (HTTPS/SSL)
2. Secured cloud servers
3. Regular backups
4. Role-based access control
5. Firewall and intrusion monitoring

However, no system is 100% secure. We cannot fully guarantee absolute security, but we take every necessary measure.

5. Data Retention

We retain your information:

1. As long as your account is active
2. As required for legal and accounting compliance
3. Until you request data deletion

Demo accounts may be cleared periodically.

6. Your Rights

You have the right to:

1. Access your data
2. Correct inaccurate information
3. Request data deletion
4. Limit or object to processing
5. Export your data

To exercise these rights, contact our support team.

7. Cookies and Tracking Technologies

RestroCash uses cookies to:

1. Improve user experience
2. Remember user preferences
3. Enable smoother login
4. Track usage analytics

You may disable cookies via your browser, but this may affect certain features.

8. Third-Party Services

Our platform may link to or integrate with third-party providers such as:

1. Payment gateways
2. Logistics partners
3. SMS/Email services

These providers have their own privacy policies, and we are not responsible for their practices.

9. Children’s Privacy

RestroCash is not intended for children under 13.

We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy occasionally.

Any changes will be posted with an updated “Last Updated” date.

Your continued use of RestroCash indicates acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

RestroCash Support Team

Email: contact@thegemstech.com

Phone: +977-9857066649

Website: https://thegemstech.com